Consumer Protection Act 1986

calender iconUpdated on June 07, 2024
economy
government and policy

The Consumer Protection Act (CPA) is a United States federal law that protects the consumer against fraud, deception, and unfair business practices. It applies to all businesses that engage in commerce within the United States, regardless of their size.

Key provisions of the CPA:

  • Truth in Lending Act: Requires lenders to provide clear and concise disclosures about their lending practices, including interest rates, fees, and charges.
  • Fair Credit Reporting Act: Protects the accuracy and fairness of consumer reports prepared by credit bureaus.
  • Fair Debt Collection Practices Act: Prohibits debt collectors from using unfair or deceptive practices, such as threats of violence or harassment.
  • Electronic Funds Transfer Act: Regulates electronic fund transfers to protect consumers from unauthorized transfers.
  • Consumer Leasing Act: Protects consumers from unfair lease practices.
  • Uniform Commercial Code: Establishes uniform rules for sales, contracts, and other commercial transactions.

Major amendments to the CPA:

  • Consumer Credit Reporting Reform Act (2003): Strengthened the Fair Credit Reporting Act.
  • Fair Debt Collections Practices Act Amendments (2003): Expanded protections for consumers from debt collectors.
  • Credit Card Fraud Prevention Act (2009): Provided additional protections against credit card fraud.

Enforcement:

The CPA is enforced by the Federal Trade Commission (FTC), which can impose fines and other penalties for violations.

Key protections provided by the CPA:

  • Protection against fraud and deception
  • Protection against unfair business practices
  • Protection against inaccurate or unfair consumer reports
  • Protection against debt collector abuse
  • Protection against electronic fund transfer fraud

FAQ's

What is the Consumer Protection Act, 1986 in detail?

arrow down icon

The Consumer Protection Act, 1986 is a law enacted by the Government of India to protect consumer rights, provide a mechanism for the redressal of consumer grievances, and promote fair trade practices. It established consumer courts at district, state, and national levels to handle disputes and ensure that consumers can seek compensation for defective goods, unfair practices, or unsatisfactory services.

What are the main objectives of the Consumer Protection Act, 1986?

arrow down icon

Who can file a complaint under the Consumer Protection Act, 1986?

arrow down icon

Categories

Pocketful Fintech Capital Private Limited (CIN U65999DL2021PTC390548):

The SEBI Registration No. allotted to us is INZ000313732.
NSE Member Code: 90326| BSE Member Code: 6808| MCX Member Code: 57120
DP CDSL: 12099800

Compliance Officer : Mr. Randhir Kumar Chaudhari
Tel no: 011- 49022222 / 011-49022277
Email: randhir@pocketful.in

Registered Address/Correspondence Address: C- 3, Ground Floor, Okhla Industrial Area, Phase - 1, New Delhi - 110020

For any complaints, drop us an email atlegal@pocketful.in

Procedure to file a complaint on SEBI SCORES: Register on SCORES portal. Mandatory details for filing complaints on SCORES: Name, PAN, Address, Mobile Number, E-mail ID.

Smart Online Dispute Resolution|Link To Circular|Procedures and Policies|Broker Investor Charter|DP Investor Charter

Benefits: Effective Communication, Speedy redressal of the grievances.

Benefits: Effective Communication, Speedy redressal of the grievances.

Please ensure you carefully read the Risk Disclosure Document as prescribed by SEBI and our Terms of Use and Privacy Policy.
The brand name Pocketful and logo is in process of trademarks registration. The cost-effective brokerage plans make Pocketful a trustworthy and reliable online stock broker. Available on both the web and mobile, it offers unmatched convenience to traders. If you are considering opening......

Read More