LiaPlus AI Secures Rs 2 Crore in Seed Round to Drive Growth and Expansion
LiaPlus AI, a customer support solutions provider, has successfully raised Rs 2 crore in a Seed round led by Inflection Point Ventures, with participation from Chandigarh Angel Network and Growth91. The funding will be utilized to enhance the company’s product and technology, expand its team, and improve its sales and marketing strategies.
Co-founded by Shailesh Jaiswal and Smridhi Seth in 2023, LiaPlus is a cutting-edge customer support platform that leverages AI technology to deliver multilingual support in 18 languages. With millions of calls handled per hour and a presence in India, the Middle East, Africa, and Australia, the platform offers a marketplace for businesses to hire customer support employees quickly and efficiently.
LiaPlus’ AI-powered technology is trained with high-quality data, prompts, and engineering to ensure model accuracy and relevance. The platform offers real-time interactions with minimal conversational latency and seamless integration with existing B2B systems, making it a quick and easy adoption for businesses.
According to the company, LiaPlus has formed strategic alliances with key players across India, Africa, the Middle East, and Australia, targeting the BFSI and e-commerce industries. The platform caters to regional requirements by providing support in local languages, delivering effective and personalized customer service.
With its top-tier pricing strategy, LiaPlus aims to provide a cost-effective solution for businesses while maintaining high-quality service. The fresh funding will further enable the company to drive growth and expansion in its existing markets, solidifying its position as a leader in the customer support solutions space.
The infusion of capital is expected to fuel LiaPlus’ continued innovation and expansion, as the company remains committed to revolutionizing the way businesses interact with their customers. With its cutting-edge technology, strategic partnerships, and cost-effective solutions, LiaPlus is poised for significant growth and success in the years to come.
